⚠️ Important Legal Disclaimer: Independent Service Provider
Hi-Tech Aircool Engineers is an independent, third-party service provider for HVAC, refrigeration, and cooling systems. We explicitly state that:
- We are NOT authorized service partners, affiliates, or agents of any specific brand, manufacturer, or company mentioned on this website (such as Voltas, Blue Star, LG, Samsung, Carrier, Daikin, etc.).
- All product names, logos, brands, trademarks™, and registered® trademarks cited on this website are the property of their respective owners. The use of these names is solely for the purpose of describing the compatibility of our repair services and does not imply endorsement or affiliation.
- Our Expertise: While we are not "authorized" agents, we are highly experienced, qualified, and expert technicians. With over 20 years of field experience, we specialize in repairing out-of-warranty appliances using high-quality or genuine spare parts to ensure optimal performance.
- Any warranty we provide is strictly on our own labor and the spare parts we supply, not on the original manufacturer's equipment.
1. Introduction
At Hi-Tech Aircool Engineers (accessible from https://hitechairconditioning.in), the privacy of our visitors and customers in Vadodara and Gujarat is of extreme importance to us. This Privacy Policy document outlines the types of personal information that is received and collected by us and how it is used.
2. Information We Collect
To provide our expert walk-in cooler and AC repair services effectively, we collect the following information when you contact us via phone, WhatsApp, or website forms:
- Personal Identification: Name, Phone Number, Email Address.
- Service Location: Home or Business Address (for technician visits).
- Technical Details: Information about your appliance (Brand, Model, Issue description) to prepare our technicians with the right tools and spares.
3. How We Use Your Information
We use the collected data strictly for business purposes:
- To schedule and perform repair services at your location.
- To communicate with you regarding appointment times, quotes, and invoices.
- To send service reminders or maintenance tips (only if you opt-in).
- To improve our website and service offerings based on customer feedback.
We do not sell, trade, or rent your personal identification information to others.
4. Cookies and Web Technologies
Like any other website, Hi-Tech Aircool Engineers uses 'cookies'. These cookies are used to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and other information.
5. Service & Warranty Policy
As independent experts, we stand by the quality of our work:
- Repair Warranty: We provide a specific warranty on the spare parts replaced and the labor performed. The duration of this warranty will be mentioned on your service invoice.
- Scope: Our warranty covers only the specific part repaired or replaced. It does not cover the entire machine or unrelated future breakdowns.
- Liability: Hi-Tech Aircool Engineers is not liable for any pre-existing damage to the appliance or issues arising from manufacturing defects.
6. Changes to This Policy
We may update our Privacy Policy and Disclaimers from time to time. Thus, we advise you to review this page periodically for any changes. These changes are effective immediately after they are posted on this page.
